Either party may terminate any applicable Booking Confirmation by written notice to the other if the other commits any material breach of any of the provisions of the Agreement in relation to an Event and, in the case of a breach capable of remedy, fails to remedy the same within 7 (seven) days of receipt of a written notice giving full particulars of the breach and requiring it to be remedied.
When you receive your Membership card (see clause 4) you will need to activate your Membership via your MyPicturehouse account in order to access the full benefits of your Membership. Download the Picturehouse App. If we discover an error in the price of the Membership or any other services you have ordered before they are provided to you, we will contact you to inform you of this error and will give you the option of continuing to purchase at the correct price or cancelling your order. Excludes premium-price screening and regular clubs. 9. We shall not be liable to you or the User by reason of any failure or delay in performing any of our obligations in relation to the Gift Card, Gift or e-Gift Voucher under the Conditions if the failure or delay was due to any cause beyond our reasonable control. Picturehouse Cinemas may require such information as it considers reasonably necessary for the purpose of verifying the eligibility of an entry and the prize may be withheld until and unless Picturehouse Cinemas is satisfied with the verification. However, if we realise services have been given the wrong price, we will correct this without delay. This is the version of our website addressed to speakers of English in the United States. The Exhibitor shall test the DCP or Blu-Ray on its arrival and shall notify the Distributor immediately if there are any problems with regards to the DCP or Blu-Ray; the Exhibitor confirms that the equipment currently fitted in Exhibitor's cinemas meets that the minimum industry standards for HD projection; and. 12. Any questions or complaints you may have in relation to the Code should be directed to the Customer Services Department.
After providing much evidence to support my case, they simply said "sorry, not sorry, not our policy. If you applied for your Membership via our website, you may cancel the Membership at any time within 15 days from the date your application is accepted and you receive our email containing your temporary Membership number (as referred to in clause 4 above). We may occasionally make additional discounts and offers available to Picturehouse Members. Several of the UK's biggest cinema chains including Cineworld, Odeon, Vue and Picturehouse have issued an update on future of their branches across the UK. In particular, any technical and marketing-relevant information about movie theatres, even if these are not marked "Confidential", shall be deemed to be confidential. Check your remaining Member Free Tickets credits. If the e-Gift Voucher code does not work, you must contact the Customer Services Department by phone or email as soon as possible so the e-Gift Voucher code can be cancelled and a new e-Gift Voucher code may be issued to you. Gift Card or e-Gift Voucher validity period: The Gift Card or e-Gift Voucher shall be valid for 24 months from the date of original purchase or, if later, the date of the last card payment or top-up made. The parties agree to treat with the strictest confidentiality any Confidential Information (as defined in Clause 11.7.2 below), in particular trade secrets of the other party, which may come into their possession in connection with this Agreement, and to neither pass it on to third parties nor exploit it in any other way. We may also make other offers available to you at the date of renewal (or otherwise) but such offers are discretionary and may be withdrawn or changed by us from time to time. Your Membership card is not transferable or for sharing (please however see clause 7.
Any delay by a party in exercising or its non-exercise of any right granted to that party under the Agreement shall not be deemed a waiver of that right. 22. To use your Gift Card or e-Gift Voucher in person at our cinema, Gift Cards or e-Gift Vouchers may be used as part payment towards the total cost of the transaction. Tickets including booking fee were £28.50 for two.
In the event of any conflict between these Terms and Conditions and the applicable Booking Confirmation, the terms of the applicable Booking Confirmation shall prevail. For transactions in Picturehouse Cinemas, where the value on the Gift Card or e-Gift Voucher is less than the total Transaction Value, the user will be required to make up the difference in price by any acceptable means other than another Gift Card or e-Gift Voucher. ZERO sense of customer service. We may suspend or cancel your subscription and terminate the agreement and your Membership if you share your ID without our consent.
The creation of an agreement between you and us for the Membership you register for will only occur when we confirm acceptance of your application and, if you purchased your Membership online, issue details of your temporary Membership number to you. Clause and Schedule headings are for ease of reference only and shall not affect the construction of the Agreement. The worst of all was the foul smell of urine, which I think was coming through the air conditioning vent. Entrance will not be permitted without the Member presenting the Membership card. I was offered (not solicited) a refund for tickets for a different show as it was suggested I could just buy two others and the refund would be easy. This offer is valid for fully registered bubble customers only.
Clapham Picturehouse: Great - See 75 traveller reviews, 9 candid photos, and great deals for London, UK, at Tripadvisor. Advice about your legal rights is available from your local Citizens' Advice Bureau.
Absolutely appalling customer service, or should I say total lack of. Welcome to your MyPicturehouse login area.
In these Terms and Conditions, the following terms shall have the following meanings: "Agreement": means these Terms and Conditions and the applicable Booking Confirmation; "Content Provider(s)": means the owner of the rights in the Event(s); "Distributor's Share": has the meaning given to it in the applicable Booking Confirmation; "Event(s)": means the performances as further detailed in the Booking Confirmation;"Booking Confirmation": means the Booking Confirmation for the applicable Event containing Event-specific terms agreed between the Distributor and the Exhibitor; "Event Schedule Term": has the meaning given to it in the applicable Booking Confirmation; "Format": means live by satellite or recorded by DCP or Blu-Ray, as applicable, as detailed in the Booking Confirmation; "Gross Box Office": means all sums actually and indefeasibly received by Exhibitor, for any right or license to exhibit the Event(s); "Net Receipts": means the Gross Box Office net only of VAT and any actual verifiable refunds; "Screening(s)": means the various screenings of the Event(s) to be held at the licensed Site(s); "Site(s)": means the venues where the Event(s) will take place, as detailed in the applicable Booking Confirmation; and "Territory": means the country where the Exhibitor is located. All 4 of us sweating and took away from the experience.
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