No exceptions will be accepted.
Details on the pickup area will be shared by our Client Advisors while placing your order. In addition, we encourage all our clients to follow CDC safety guidelines, such as wearing masks in public, to help limit any possible spread. Shipping costs will not be subject to refund. Please ship your timepiece repair any one of our 4 Service Centers in the US depending on your geographic location: You may find a list of all authorized retailers by finding the location closest to you.
The Gucci DIY (Do It Yourself) program is a special collection including ready-to-wear, bags and accessories that can be customized with selected initials, colors, patches and materials. Please see below for more information.
Our Client Service Advisors are available to guide you through the process of placing a remote order and arranging for curbside pickup service. To ship to multiple addresses, please place a separate order for each location.
Refunds will be submitted once the return has been received and processed at the warehouse.
For most items (excluding Made to Order, personalized items and 4Gift orders), you will not be charged until your order is shipped. For lingerie products, the underwear protection, when provided, must also be intact. Please allow 2-4 weeks for our repair assessment and an additional 2–4 weeks for the repair.
To learn more about how Gucci manages sustainability within our business, visit Gucci Equilibrium and our Corporate Sustainability & Responsibility Policy.
Bellevue, Washington, 98004, United States, 500 Pine Street Pack the item(s) you wish to return in the original packaging. If a down payment was charged, it will be refunded once the return has been received and processed at the warehouse.
Use of the Affirm payment method is subject to credit check and approval by Affirm. Simpsonville, Kentucky, 40067, United States, 384 Post St.
How can I book a private appointment in store? San Francisco, California, 94128, United States, c/o San Francisco International Airport, Courtyard 4, Terminal A
Fit Predictor is available for our ready-to-wear and shoes. For full terms and conditions applicable to corporate gifts, please Contact Us. Items can only be shipped to one address per order. Refunds will be credited back to the original form of payment.
Please allow for additional time for delivery of these items. At Gucci, the health and well-being of our clients, teams and communities is our top priority and our guiding principles are distance, respect and protect. Kindly refrain from shaking hands or other physical contact.
Once we have received the details of your repair request in our service center we will initiate the repair evaluation and a detailed repair charge estimate will be provided to you via email once the assessment has been completed. You may return products by mail following the return instructions provided in your digital invoice. You can also leave a personal message for your in-store Client Advisor.
An adult signature will be required upon delivery. To help maintain a safe environment, our employees will be wearing face coverings at all times.
If you wish to mail in your Gucci Watch for repair, please follow below instructions for timepiece repairs. Discover more and create your own on our, Need recommendations? “Made in Italy” is an integral part of the essence of Gucci. If you are exhibiting any signs of the virus, we kindly ask you to refrain from visiting a store at this time and contact us to provide services at a later date. Through Affirm, you may pay for most items on Gucci.com on a month-to-month basis, excluding Pre-Order, DIY, Made to Order or personalized items. Please note, corporate gifts must be returned exclusively to Gucci.com. Please note new orders are subject to merchandise availability.
For items received through 4Gift, the gift recipient will have the option of exchanging their gift before finalizing the order. This service allows a group to easily contribute to a team gift and send a gift together or an individual can send the gift solo. Fitting rooms are meticulously cleaned after every use. We suggest you return the item you wish to exchange for a refund using the applicable conditions and guidelines listed in our Online Return Policy and place a new order on Gucci.com using Affirm as payment option. Boca Raton, Florida, 33431, United States, 5800 Glades Rd. To locate your nearest Gucci store, please visit our store locator. Unsubscribe to be removed from our mailing list. You will receive an email confirmation when your return has been completed.
If your payment is declined, please contact your bank or financial institution for assistance.
It is a preferred haunt of fashion aficionados as well as regular buyers to find clothing for any occasion without upsetting the budget. We will continue to monitor all stores and their local communities closely and we will take any necessary actions to ensure the safety of our clients, employees and broader communities. Having a My Gucci account will give you access to: Invalid email and/or password. This will be a phased approach since some areas of the country are recovering faster than others. Tampa, Florida, 33607, United States, 3109 PGA Boulevard Merchandise that clients have interacted with will either be steam cleaned or undergo a wait period before being re-stocked. Counterfeit Gucci products are replicas or imitations of authentic Gucci products that are aimed at misleading consumers and can be of poor quality, lacking the details and the craftsmanship which characterize authentic Gucci goods and can sometimes be marked at higher prices.
For any technical or loan-related inquiries, please visit. Learn more about the 4Gift Service following the below questions or find out more. These items may be returned in store and will be packaged and shipped to the warehouse on your behalf.
You can sign into your Affirm account here: The number of payments depend on the monthly plan option you are enrolled for.
We are pleased to offer complimentary shipping, returns and gift wrapping on all Gucci.com orders. In the meantime, we have updated our return policies.
When you a create a group or individual gift through the 4Gift platform, sales tax will be estimated at 12%. Due to shipping restrictions from the U.S. Department of Transportation, fragrances may not be shipped by air—please allow for additional time for delivery of these items.
Payment options may vary based on your purchase. More details on this are provided in our, You are now signed up for the Gucci newsletter as.
We suggest you return the item you wish to exchange for a refund in accordance with our Online Return Policy and place a new order on Gucci.com or with one of our Client Advisors. In case you are booking an appointment to return or exchange an item, please note that our standard Gucci return policy applies for all purchases. 900 North Michigan Avenue
More details on this are provided in our, You are now signed up for the Gucci newsletter as. Appointments are managed individually in each store depending on availability.
From the Product Detail pages, you can find the Book an Appointment feature on the right-hand corner labeled “Find in Store.” You also have the option to reserve a product, but please note appointments with a product reservation can only be scheduled 48 hours in advance and is available in select stores only.
New Orleans, LA, 70130, US, 3939 IH 35 South, Suite 1050 San Marcos Premium Outlets 4Gift is a digital gifting service that allows you to select and schedule a digital gift experience on the Gucci website and send the gift instantly or plan it in advance.
Find an official store near you with the Gucci store locator. Therefore, we are temporarily not requiring you to physically sign for your delivery. Washington, District of Columbia, 20001, United States, One Plaza Frontenac, 1st Floor Try again or click on "Forgot your password?" Elante Mall, Chandigarh is the largest mall in Chandigarh and houses over 235 premium National & International brands which includes hypermarkets, department stores, fashion and designer brands, and toy stores. New York, New York, 10012, United States, 240 Stockton Street Merchandise that has been worn, used, altered or damaged will not be accepted. The in-store Client Advisor will contact you to confirm the exact time and duration of the appointment. Las Vegas, Nevada, 89109, United States, Suite # 200 3720 South Las Vegas Boulevard Items purchased at a Gucci store, Gucci outlet store or other retailer or distributor cannot be returned to Gucci.com. The return windows for in-store purchases is 14 days from the date of your purchase. Items purchased online may be returned, in accordance with the Online Return Policy requirements, within 30 days (10 days in the case of beauty products) from the date of delivery, to any Gucci store in the United States (excluding Gucci outlet stores or department stores such as Nordstrom, Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, etc. To find your nearest Gucci outlet, please visit our Store Locator. If an item or size you have selected is not available for purchase on Gucci.com, you can locate it at the nearest Gucci store using the Find in Store feature on the product description page. These items are final sale.
All accepted returns undergo a wait period before being restocked. Paramus, New Jersey, 07652, United States, 503 Garden State Plaza
Nashville, TN 37215, USA, Suite 700 850 Ventura Blvd.
A different return policy may be applicable for in-store purchases. In-store returns will be packaged and shipped on your behalf to the warehouse for processing. link. Seattle, Tulalip, WA, 98271, Suite #170700 110th Ave NE
Three-month payment plans are available for purchases under $750.
These custom-made items are exclusively created for you once your order request has been placed.
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