My wife was able to use hers. There are 2 ways to reach MoviePass across 2 communication modes: phone, web.
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The report said the database remained online until TechCrunch reached out to the movie subscription service Tuesday. Back on the main Cancel Subscription screen, you'll get a warning at the bottom that "Your MoviePass account will remain active until the end of the current billing period." Since you cannot email MoviePass customer service, our best advice is to tell us what issue you are facing above so we can give you next steps for your specific problem. MoviePass™ will be providing subscribers with appropriate refunds for their period of service already paid for. Download the MoviePass app while waiting for your card to arrive. They are not wrong.
In a very annoying interface decision, there is absolutely nothing in the MoviePass app's account settings to actually indicated that you've cancelled, at least not if you've still got a few days with the account open because you paid ahead. A month later, it then altered its terms of service so you could see any given movie only once. Since the service's hey-day in late 2017, it's been steadily scaling back its offerings. @SN_Monkey You comparing it to Moviepass shows you don't really understand how the service works.
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Nor the first time people have had problems cancelling. If you find any mistakes in this information, please let us know below.
More than 160 million records were left unencrypted, TechCrunch reported, citing the findings from cybersecurity company SpiderSilk. MoviePass does not provide customer service by email, but does provide it by phone.
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The change, which allowed subscribers to see a movie a day every day of the month for less than the price of an average ticket in most American cities, resulted in an explosion in popularity and exposure for MoviePass.
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