I've been troubleshooting remote access on Plex on and off for a while, and I've narrowed the problem down to the Advanced Security feature on my Comcast modem/router.
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Weeklong Collection to Benefit Berks, Schuylkill County Families
The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. Cybersecurity is a top priority for Xfinity customers and the majority of U.S. consumers. To disable the Advanced Security feature in xFi, navigate to, Learn more about using Xfinity xFi Advanced Security, Learn more about Xfinity xFi Frequently Asked Questions, Comcast's commitment to Privacy and Security, port forwards and how to set them up using xFi, Learn more about Getting Started with Xfinity xFi Advanced Security. Those who play online games are more likely to encounter more threats, since they are more likely to have open ports on their network. However, there may be exceptions that prevent full protection, and we do not guarantee that your devices will be completely harm-free. New customers will receive Advanced Security immediately upon activating an xFi Gateway, and the feature will begin rolling out to 18 million existing eligible xFi customers over the coming weeks, including all eligible customers in Pennsylvania, Ohio, West Virginia and Maryland.
It depends on the number and type of devices, as well as different factors like the security mode, port forwards and other settings you have for your home network.
For your privacy, we don't gather personal information during this analysis, nor is any encrypted traffic analyzed.
In addition, Advanced Security also blocks unknown sources from trying to access your connected devices and detects when your connected devices are behaving in unusual ways that could indicate your device has been infected by malicious software. It’s not uncommon to see hundreds of threats weekly if you have open ports. Blocks remote access to smart devices, like home cameras, from unknown or dangerous sources. No additional hardware to install; all you need is a compatible xFi Gateway. It's difficult to estimate a typical threat number, since each home is different. And, now with Xfinity Flex, customers can easily manage streaming entertainment and connected devices on the television using the award-winning Xfinity Voice Remote.
In some cases, Advanced Security will allow you to access a site (or application) and will only block part of the page from loading (e.g., a banner ad) that is considered potentially dangerous.
You'd have to do this with any firewall. It prevents you from visiting websites that are known sources of malware, spyware and phishing.
I allowed the IPs associated with Plex and remote access reports as working properly. I would like to turn it off, but I can't know/police my family's browsing or internet behavior. WYOMISSING, Pa. – September 22, 2020 – Comcast announced today that it will host a weeklong … Read More... Comcast Business surveyed nearly 600 small- to mid-sized business owners to learn how they’ve managed during the pandemic. You don't have to turn it off, just forward the port for Plex to your server. ANSWERED: What is Xfinity xFi Advanced Security and how does it work?
Unfortunately there's one more issue that pops up. Comcast should allow an advanced mode of port forwarding that allows any IP address or the ability to manually enter IP address ranges. Cookies help us deliver our Services.
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